Scheduling Supervisor

Scheduling Supervisor
Lakewood, NJ
90-110K+ (DOE)

Position Overview:
A fast growing ABA company is seeking a detail-oriented and proactive Scheduling Supervisor to lead our scheduling team. This key leadership role involves overseeing a team of 6+ schedulers to ensure timely, accurate, and client-focused staff placements. The ideal candidate will bring strong leadership, process-driven thinking, and excellent communication skills to a fast-paced healthcare environment.

The Ideal Candidate:

• Strong communicator who can lead, motivate, and hold a team accountable

• Proven ability to manage multiple priorities with efficiency

• Tech-savvy and confident with scheduling

• Calm under pressure with a solutions-focused mindset

• Experience in ABA or healthcare staffing preferred

Key Responsibilities:

• Supervise and support a team of 6+ schedulers, providing daily direction and feedback

• Monitor scheduling efficiency and ensure full coverage of client sessions

• Act as the escalation point for scheduling issues between families, therapists, and BCBAs

• Analyze staffing data and adjust workflows as needed to optimize performance

• Train, mentor, and evaluate scheduling staff

• Collaborate with clinical and operations teams to align scheduling with service delivery needs

• Ensure all documentation and systems are up to date and in compliance with company policy

Qualifications and Must-Haves:

• Minimum 2 years of experience in staff scheduling or operations, preferably in ABA, healthcare, or special education preferred

• Previous team leadership or supervisory experience required

• Strong organizational and multitasking skills

• Proficiency with Microsoft Office; experience with scheduling software or EMR/EHR platforms a plus

• Excellent problem-solving and interpersonal skills

Email your resume to: nechi@maiplacement.com