Director Of Operations

Director Of Operations

Queens, NY

150k

Seeking a Director Of Operations to open a new Queens location for an existing large company servicing the healthcare industry.

The right candidate needs to be located in Queens and needs to have experience managing a team.

Responsibilities:

Lead, manage, and hold coordinators accountable for their performance.

• Oversee the recruitment, hiring, and onboarding processes for coordinators.

• Ensure that coordinators are aligned with the company’s mission, values, and culture.

• Conduct team meetings as necessary to inspire and motivate coordinators.

 • Resolve issues forwarded by coordinators effectively.

• Follow up on IT tickets submitted by coordinators.

• Ensure that coordinators’ caseloads are manageable and assign tasks accordingly.

• Conduct consistent one-on-one meetings with coordinators to provide support and guidance. Process Management and Compliance:

• Maintain healthy day-to-day processes that are compliant with Hamaspik standards.

• Improve and operationalize systems.

• Ensure that all client interactions are audit-proof and compliant with regulatory standards.

• Facilitate the smooth rollout of new projects and optimize software utilization.

• Maintain a conducive office environment for productive work. Client:

• Ensure that clients receive optimal care from coordinators.

Email resume to: yanky@maiplacement.com