Case Manager – Pediatric Services

Case Manager – Pediatric Services

Bronx, NY, Hybrid – 3 days in office

65k Annually

About the Role:

We are looking for a proactive and detail-oriented Case Manager to oversee and manage client cases efficiently for our pediatric services organization offering ABA, HCBS, and other therapies. This role requires strong phone communication skills, organization, and the ability to follow cases step-by-step while ensuring timely referrals and case progress.

Key Responsibilities:

Manage and track client cases – Ensure all steps are completed in a timely manner
Engage with clients & families – Follow up, provide updates, and offer guidance
Referral coordination – Once caseload is managed, actively seek referrals to maintain case flow
Ensure compliance – Maintain proper documentation and follow all regulatory guidelines
Collaborate with service providers – Work with therapists, coordinators, and families to ensure smooth service delivery

Qualifications:

Excellent phone & communication skills – Ability to engage with families & professionals
Highly organized & detail-oriented – Stay on top of multiple cases efficiently
Proactive approach – Ability to seek referrals and maintain a steady caseload
Experience in case management, healthcare, or pediatric services preferred

Email resume to: Baila@maiplacement.com