Account Manager

Account Manager

Monsey, NY (In-Person-Full Time)

80 – 100k (Based on Experience)

Position Overview:

We are seeking a proactive and customer-focused Account Manager to join our dynamic distribution and manufacturing company. The ideal candidate must have a minimum of 2 years of experience in account management, customer success, or business development roles, with a proven track record of building and maintaining strong customer relationships and driving business growth. This role requires a strategic thinker who can support sales efforts at an executive level and identify opportunities for growth within our existing customer base.

Key Responsibilities:

• Customer Relationship Management: Build and maintain strong relationships with existing customers through regular communication and interaction. Act as the primary point of contact for account management and support.
• Account Analysis: Conduct thorough analysis of customer accounts to identify opportunities for growth and expansion. Evaluate customer needs, preferences, and pain points to tailor solutions and initiatives accordingly.
• Sales Support: Collaborate closely with sales teams to provide support and assistance in identifying sales opportunities within existing accounts. Offer strategic insights and recommendations to enhance sales effectiveness and drive revenue growth.
• Customer Engagement: Proactively engage with customers to understand their business goals, challenges, and objectives. Offer innovative solutions and ideas to help customers achieve their objectives and maximize their partnership with our company.
• Business Development: Identify and pursue opportunities for upselling, cross-selling, and expanding our product offerings within existing accounts. Develop and implement strategies to increase customer loyalty, retention, and satisfaction.
• Executive Oversight: Provide executive-level support to sales teams by overseeing customer interactions, providing guidance and direction, and ensuring alignment with company goals and objectives.
• Continuous Improvement: Stay informed about industry trends, market developments, and competitor activities. Continuously seek opportunities to improve account management processes, enhance customer experience, and drive business growth.

Qualifications:

• Minimum of 2 years of experience in account management, customer success, or business development roles.
• Proven track record of success in building and maintaining relationships with key accounts and driving business growth.
• Strong communication, negotiation, and problem-solving skills.
• Ability to think creatively, identify opportunities, and propose innovative solutions.
• Willingness to travel to customer sites and attend industry events as needed.

Desired Attributes:

• Strategic thinker with a focus on customer success and business growth.
• High level of professionalism and integrity.
• Ability to work independently and as part of a team.
• Strong analytical skills with the ability to assess customer needs and develop tailored solutions.

Benefits:

• Competitive salary ranging from $80,000 to $100,000 based on experience.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Paid time off and holidays.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to Apply:

Please send your resume and a cover letter detailing your experience and why you would be a great fit for this position to:

Email Resume: Joel@maiplacement.com