Claims Specialist/Manager

Claims Specialist/Manager

NYC /FL /Monroe NY

80 – 110k

We are seeking a highly skilled Claims Specialist/Manager to oversee and enhance our Claims Department. In this pivotal role, you will lead a dynamic team, ensuring efficient processing and resolution of insurance claims while maintaining high standards of customer service and regulatory compliance.

Key Responsibilities:

• Team Leadership: Supervise, mentor, and support claims adjusters and staff, fostering a collaborative and high-performance environment.
• Claims Management: Oversee the entire claims process from initiation to resolution, ensuring accurate and timely handling of claims.
• Compliance & Quality Control: Ensure all claims adhere to company policies, industry regulations, and legal requirements. Conduct regular audits and implement improvements as needed.
• Customer Service: Address complex or escalated claims issues, providing exceptional service and clear communication to policyholders.
• Reporting & Analysis: Monitor claims trends and performance metrics, preparing detailed reports and recommending strategies for process improvements.

Qualifications:

• Proven experience in claims management within the property and casualty insurance industry.
• Strong leadership skills with a track record of managing and developing teams.
• Excellent analytical and problem-solving abilities.
• In-depth knowledge of insurance policies, procedures, and regulatory requirements.
• Exceptional communication and interpersonal skills.

Email resumes to: yanky@maiplacement.com